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Report a Concern

Reporting a Concern or Emergency at Lyon College

Lyon College holds itself to the highest standards of integrity, fairness, and mutual respect for all members of our community: students, faculty, staff, and administrators. The College takes complaints and grievances seriously and works to resolve them in ways that are compliant with State and Federal regulations and consistent with our Mission, Values, and Honor Code.

The Lyon Catalog, the Social and Honor Codes Handbook, the Student Handbook, the Athletics Handbook, and the Lyon Policy Handbook include detailed policies and procedures for the reporting of specific types of complaints, grievances, and appeals. These are summarized here for convenient reference. This is not meant to be a comprehensive list. Concerns not addressed here can be referred to Student Life, Academic Services, or Human Resources.

Table of Contents

Campus Safety and Security

Gender Discrimination, Sexual harassment, and Sexual Violence

Seeking Medical Attention and Spiritual Support

General Resources

Residence Life Complaints and Conflicts
Social Council
Honor Council
Academic Grievances and Appeals
Athletics Appeals

Faculty and Staff

Campus Safety and Security

Lyon College is committed to providing a safe and secure place to work, study, and visit for all students, faculty, staff, and guests. Anyone who is a victim of a crime, witnesses a crime, or knows of a threat to the safety and security of the campus is encouraged to appropriately report the incident.



Emergency Services: Call 911
Campus Safety: Call (870) 307-7233 or dial 7233 on any campus phone


Suicide, Self-Harm, and Crisis Hotlines:

National Suicide Prevention Lifeline: Call 988
Crisis Text Line: Text "HOME" to 741-741
Trans Lifeline: Call (877) 565-8860



On-Campus Reporting Options:
The Campus Safety office is located on the bottom floor of the Mabee-Simpson Library. Safety officers are on duty twenty-four hours per day, seven days per week.
Phone: (870) 307-7233 (SAFE)
Campus Safety can be reached from any campus phone by dialing 7233.

Email: campus.safety@lyon.edu

Off-Campus Reporting Options:

Batesville Police Department

Non-Emergencies: (870) 569-8111
Emergencies: Call 911

Gender Discrimination, Sexual Harassment, and Sexual Violence

Title IX of the Education Amendments of 1972 protects individuals from discrimination based on sex in education programs and activities that receive federal financial assistance. Lyon College is committed to providing a safe environment free of gender discrimination, sexual harassment, and sexual violence. Title IX applies to everyone regardless of their gender expression or gender identity. This includes students, faculty, and staff who identify as female, male, transgender, and gender non-conforming. A full description of Lyon College’s Title IX policies and reporting procedures can be found in the Student Handbook.

Who can you contact for help?

If you or someone you know experiences gender discrimination, sexual harassment, sexual assault, or other act of sexual violence on camps, the following steps are recommended (but not required) by Lyon College:



Emergency Services: Call 911
Campus Safety: Call (870) 307-7233 or dial 7233 on any campus phone



File a Confidential Title IX Report Online
Send an email to titleix@lyon.edu

Or contact:
National Campus Conduct Hotline: (866) 943-5787
Offfice for Civil Rights: (214) 661-9600


Seeking Medical Attention and Spiritual Support


White River Medical Center provides medical care, including rape examinations.
White River Medical Center

1710 Harrison Street
Batesville, AR  72501
(870) 262-1200

The UAMS North Central Family Medical Center can also provide medical care.
UAMS North Central Family Medical Center
1993 Harrison Street
Batesville, AR  72501
(870) 793-2540

The Lyon College Health and Wellness Center
 can also provide help.
Office located on the first floor of Edwards Commons
Phone: (870) 307-7277
Email: campusclinic@lyon.edu

Lyon College Mental and Behavioral Health Office

A full-time licensed associate counselor is available in the Lyon Counseling Center located on the first floor of Edwards Commons.
For immediate assistance, please call 911, go to the emergency room, or contact Campus Safety.

For an appointment, contact: Director of Mental and Behavioral Health
Lyon College/ White River Medical Center

(870) 307.7284 or (870) 307-7277

Our Lyon College Chaplain can also provide help.
Office located on the first floor of Edwards Commons
Phone: (870) 307-7474
Email: margaret.alsup@lyon.edu

General Resources, Referrals, and support


Batesville Family Violence Prevention Hotline: 870-793-8111
Batesville Rape Crisis Center: 870-698-0006
National Sexual Assault Hotline: 800-656-4673
National Domestic Violence Hotline: 800-799-7233
Trevor Project: 866-488-7386




Resident Life Complaints and Conflicts


Personal Conflicts:

It is generally best if the resident seeks to tactfully resolve the point of concern directly with the other peron(s) involved. Resident Assistants and Resident Directorare available to help residents resolve points of concern. Residents who continue to be dissatisifed after contacting their RA and RD should contact:

Lyon College Associate Dean of Students
Office is located in 103R on the first floor of Edwards Commons
Phone: (870) 307-7375


The Social Council:

Lyon College expects students to be responsible for establishing and living by community standards and for enforcing these social standards through the Social Council. In this way, the College community recognizes its students' mature capability of asumming these adult responsibilities. Lyon College's Standards of Student Behavior and the Social council's jurisdiction, procedurs, and appeals processes are detail in the Student Handbook.


Honor council:

The students maintain and administer the Honor System through the Honor Council with input from the Dean of Students who advises the Honor Council on procedural matters, provides administrative support, and maintains the Honor Council's records. The Honor Council strives to foster a spirit of honor on campus and hears and acts upon all reported violations of the Honor Code. Hearing and appeals procedures can be found in the Student Handbook.


Academic Appeals:

Students are responsibile for fulfilling the course objectives, assignments, and academic standards prescribed for each course in which they are enrolled. Thus, grade appeals must be based on claims of computational errors or actions that are arbitrary, capricious, and/or discriminatory in nature. A student contesting a grade should first contact the faculty member involved and seek an informal resolution of the dispute. If the student is unable to resolve the complaint through informal consultation, the student may make a written appeal of grade awarded to their chair of the academic divison to which the faculty member is assigned. If the division chair is unable to resolve the grade appeal to the satisfaction of the parties involved, or the person giving the disputed grade is the divison chair, then a written appeal with all relevant documentation may be made to the Chief Academic Officer. The decision of the Chief Academic Officer is final. See the “Grade Reports and Grade Appeal Policy” section of the Lyon Catalog for a detailed discussion of the grade appeals policy and process.


Athletic Appeals:

Student-athletes have the right to appeal disciplinary and team dismissal decisions made by the coaching staff and athletic director. The appeals process is to be initiated after informal efforts to resolve the dispute by the parties directly involved have been exhausted. The detailed appeals process can be found in the Lyon College Handbook for Student Athletes.

Faculty and Staff


Personnel Issues and Grievances:

All employees should feel free to initiate discussions regarding workplace concerns or complaints with their immediate supervisor. However, if for some reason, an employee feels this is not possible, the Director of Human Resources is the appropriate alternate. If the employee is dissatisfied with the outcome of the discussion, the same appeals process outline in the Policy Handbook for appealing a disciplinary action should be followed.

Lyon College Human Resources
Nichols Administration Building
Phone: (870) 307-7324


Faculty Grievance Procedure:

Grievances pertaining to sexual harassment are processed according to the Lyon College Policy Statement on Sexual Harassment (found in section of the Policy Handbook). The Faculty Personnel Committee will serve as an apellate body for sexual harassment cases.

The Faculty Personnel Committee is the primary campus body responsible to hear faculty grievances regarding actions taken which involve the faculty member's employment opportunities or the terms or conditions of their employment and which are: (1) arbitray and capricious; (2) discriminatory with regard to race, color, sex, sexual orientation, religion, national or ethnic origin, age, or handicap; or (3) not in compliance with College policies and procedures.

This grievance procedure is available to any member of the College faculty, whether tenured or untenured, whether full-time or part-time, and is documented in detail in the Lyon College Policy Handbook.